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Park Visit Tips

To make your trip to River Safari safe, comfortable and memorable, here are some pre-arrival tips and advice.

Be sun safe

While most of the park is sheltered, it’s a good idea to bring a pair of sunglasses or visors to protect your eyes from the solar glare, especially on the Amazon River Quest boat ride. If you're prone to sunburn, we advise using sunblock or sunscreen as well.

Prepare for Rain

Storm clouds in the horizon? Visit us anyway! Nearly 80 percent of the park is under shelter. Wave hello to giant pandas Kai Kai and Jia Jia in their air-conditioned home, and spend some time in our indoor Amazon Flooded Forest exhibit gazing at our gentle giants—the manatees—as they barrel roll in the world’s largest freshwater aquarium, or marvel at the antics of our giant river otters! Should lightning occur, please head indoors immediately for your own safety. 

Wear insect repellent

River Safari takes preventive measures against mosquitoes and other insects, to ensure they don’t present a problem. However, to make sure you don’t get any unexpected bites, have some insect repellent handy.

Wear comfortable footwear

River Safari features many paved and well-designed pathways for you to explore the park. So make sure you come in a comfortable pair of shoes.

Mobility for children, the elderly and disabled

Parents can rent strollers for their children. Wheelchairs are also available free-of-charge for the disabled, the elderly or special needs guests.

Stay hydrated 

Bring enough drinking water. You can also purchase a wide selection of canned drinks, bottled drinks, water and juices at our F&B outlets.


Try the Mama Panda Kitchen at the Giant Panda Forest and for a thematic dining experience. There are also refreshment kiosks located throughout the park.

Don't share your food with the animals

Our animals are on well-balanced diets ensuring their best health and optimum weight - you are not being kind to them by feeding them.

Stay informed

If you are ever in doubt or need help, please do not hesitate to approach any of our guest relation officers around River Safari.

Get ready for a splash

Be prepared to get wet, possibly soaked, at the Amazon River Quest. If this is a concern for you, ponchos are available for sale at our gift shops.